Terms of Use

Last updated: april 20, 2026

1. General Information

Visit Rovinj (rovinj.travel) is an informational tourism portal operated by Kinetic d.o.o., registered in Croatia ("we", "us", "our"). By accessing and using this website, you agree to the following terms and conditions. If you do not agree, please do not use this website.

2. Nature of Service

Visit Rovinj is a tourism information and directory platform. We provide editorial content, listings, and a directory of local businesses and services in and around Rovinj, Croatia. We are NOT a travel agency, tour operator, or booking platform. We do not sell, organise, or intermediate travel services or packages as defined under Croatian law (Zakon o pružanju usluga u turizmu, NN 130/17).

3. Accuracy of Information

We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, we do not guarantee or warrant the accuracy, completeness, reliability, or timeliness of any information provided. Information about beaches, accommodations, restaurants, local businesses, events, prices, opening hours, amenities, and conditions may change without notice. Users should independently verify all information before making decisions based on it.

Beach conditions, water quality, weather, and physical environments are subject to natural change. Descriptions such as "family-friendly", "child-friendly", "safe", or similar characterisations reflect general observations and are not safety guarantees. Users must assess conditions on-site and exercise their own judgement.

4. Third-Party Services and Partners

This website lists and features third-party businesses, including but not limited to: restaurants, hotels, campsites, boat tour operators, bike rental companies, diving centres, and other local service providers ("Partners" or "Third-Party Providers").

Listing or featuring a business on Visit Rovinj does NOT constitute:

  • An endorsement, recommendation, or guarantee of quality or safety
  • A verification of the provider's qualifications, licences, or insurance
  • An agency, partnership, or employment relationship between Visit Rovinj and the provider
  • Any assumption of responsibility for the provider's services

Any engagement, booking, or transaction with a Third-Party Provider is made directly between the user and that provider. Visit Rovinj is not a party to any such agreement and bears no responsibility for:

  • The quality, safety, or legality of services provided
  • Personal injury, illness, death, or property damage arising from use of third-party services
  • Food safety, hygiene, or allergen information at listed restaurants
  • Equipment condition and safety standards at activity providers (boats, bicycles, diving equipment, etc.)
  • Cancellations, overbooking, or disputes between users and providers

5. Physical Activities and Risks

This website may describe or reference physical activities including but not limited to: swimming, snorkelling, diving, boating, kayaking, cycling, hiking, cliff jumping, fishing, and sailing. These activities carry inherent risks of injury or death.

Users are solely responsible for:

  • Assessing their own physical fitness and ability before engaging in any activity
  • Supervising minors at all times, including at beaches described as 'family-friendly' or 'child-friendly'
  • Using appropriate safety equipment and following local safety regulations
  • Checking weather, sea conditions, and local advisories before water-based activities
  • Verifying that activity providers carry appropriate insurance and safety certifications

6. Limitation of Liability

To the fullest extent permitted by Croatian law (Zakon o obveznim odnosima, NN 35/05) and applicable EU regulations:

Visit Rovinj and its operator shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or in connection with:

  • Use of or reliance on information published on this website
  • Interactions with Third-Party Providers listed on this website
  • Inability to access or use this website
  • Errors, omissions, or inaccuracies in content
  • Personal injury, property damage, or any other damage of any nature

This limitation applies regardless of the legal theory on which the claim is based, including negligence, contract, or strict liability. Nothing in these terms excludes liability for fraud, intentional misconduct, or gross negligence where such exclusion is prohibited by mandatory Croatian or EU law.

7. Partner Listings and User-Submitted Content

Businesses may register on Visit Rovinj through our partner registration form. All submissions are subject to review and approval. We reserve the right to refuse, remove, or modify any listing at our sole discretion. By submitting information, partners confirm that all information provided is accurate and that they have the right to share it.

8. Chatbot / AI Assistant

This website features an AI-powered chatbot that provides information about Rovinj based on our website content. The chatbot's responses are generated automatically and may contain inaccuracies. They do not constitute professional travel advice, safety guidance, or binding recommendations. Users should independently verify any information provided by the chatbot.

9. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Kinetic d.o.o. or its licensors and is protected by Croatian and international copyright law. Reproduction, distribution, or use without written permission is prohibited.

10. External Links

This website may contain links to external websites. We have no control over and accept no responsibility for the content, privacy policies, or practices of third-party websites.

11. Governing Law and Jurisdiction

These terms are governed by the laws of the Republic of Croatia. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Rovinj, Croatia. For consumers residing in the EU, mandatory consumer protection provisions of their country of residence shall apply where required by EU Directive 2011/83/EU.

12. Changes to These Terms

We reserve the right to modify these terms at any time. Changes become effective upon publication on this page. Continued use of the website after changes constitutes acceptance of the updated terms.

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